UN-Habitat & New Urban Agenda

7. Urban Basic Services (UBS)

Article 29. (Also NUP, RiR) We commit ourselves to strengthening the coordination role of national, subnational and local governments, as appropriate, and their collaboration with other public entities and non-governmental organizations in the provision of social and basic services for all, including generating investments in communities that are most vulnerable to disasters and those affected by recurrent and protracted humanitarian crises. We further commit ourselves to promoting adequate services, accommodation and opportunities for decent and productive work for crisis-affected persons in urban settings, and to working with local communities and local governments to identify opportunities for engaging and developing local, durable and dignified solutions while ensuring that aid also flows to affected persons and host communities to prevent regression of their development.

Article 34. (Also Y) We commit ourselves to promoting equitable and affordable access to sustainable basic physical and social infrastructure for all, without discrimination, including affordable serviced land, housing, modern and renewable energy, safe drinking water and sanitation, safe, nutritious and adequate food, waste disposal, sustainable mobility, health care and family planning, education, culture, and information and communications technologies. We further commit ourselves to ensuring that these services are responsive to the rights and needs of women, children and youth, older persons and persons with disabilities, migrants, indigenous peoples and local communities, as appropriate, and to those of others in vulnerable situations. In this regard, we encourage the elimination of legal, institutional, socioeconomic and physical barriers.

Article 36. (Also UPD, PV) We commit ourselves to promoting appropriate measures in cities and human settlements that facilitate access for persons with disabilities, on an equal basis with others, to the physical environment of cities, in particular to public spaces, public transport, housing, education and health facilities, public information and communication (including information and communications technologies and systems) and other facilities and services open or provided to the public, in both urban and rural areas.

Article 50. We commit ourselves to encouraging urban–rural interactions and connectivity by strengthening sustainable transport and mobility, and also technology and communication networks and infrastructure, underpinned by planning instruments based on an integrated urban and territorial approach, in order to maximize the potential of these sectors for enhanced productivity; and social, economic and territorial cohesion; as well as safety and environmental sustainability. This should include connectivity between cities and their surroundings, peri-urban and rural areas, as well as greater land–sea connections, where appropriate.

Article 54. We commit ourselves to the generation and use of renewable and affordable energy, and sustainable and efficient transport infrastructure and services, where possible, achieving the benefits of connectivity and reducing the financial, environmental and public health costs of inefficient mobility, congestion, air pollution, urban heat island effects, and noise. We also commit ourselves to giving particular attention to the energy and transport needs of all people, particularly the poor and those living in informal settlements. We also note that reductions in renewable energy costs give cities and human settlements an effective tool to lower energy supply costs.

Article 55. We commit ourselves to fostering healthy societies by promoting access to adequate, inclusive and quality public services; a clean environment, taking into consideration air-quality guidelines, including those elaborated by the World Health Organization; and social infrastructure and facilities, such as health-care services, including universal access to sexual and reproductive health-care services to reduce newborn child and maternal mortality.

Article 65. (Also RiR) We commit ourselves to facilitating the sustainable management of natural resources in cities and human settlements in a manner that protects and improves the urban ecosystem and environmental services, reduces greenhouse gas emissions and air pollution, and promotes disaster risk reduction and management, by supporting the development of disaster risk reduction strategies and periodical assessments of disaster risk caused by natural and human-made hazards, including standards for risk levels, while fostering sustainable economic development and protecting all persons’ well-being and quality of life through environmentally sound urban and territorial planning, infrastructure and basic services.

Article 66. We commit ourselves to adopting a smart-city approach that makes use of opportunities from digitalization, clean energy and technologies, as well as innovative transport technologies, thus providing options for inhabitants to make more environmentally friendly choices and boost sustainable economic growth, and enabling cities to improve their service delivery.

Article 70. We commit ourselves to supporting local provision of goods and basic services and leveraging the proximity of resources, recognizing that heavy reliance on distant sources of energy, water, food and materials can pose sustainability challenges, including vulnerability to service supply disruptions, and that local provision can facilitate inhabitants’ access to resources.

Article 71. We commit ourselves to strengthening the sustainable management of resources, including land, water (oceans, seas and freshwater), energy, materials, forests and food, with particular attention to the environmentally sound management and minimization of all waste, hazardous chemicals, including air and short-lived climate pollutants, greenhouse gases and noise, and in a way that considers urban–rural linkages, functional supply and value chains vis à vis environmental impact and sustainability, and that strives to transition to a circular economy while facilitating ecosystem conservation, regeneration, restoration and resilience in the face of new and emerging challenges.

Article 73. We commit ourselves to promoting the conservation and sustainable use of water by rehabilitating water resources within the urban, peri-urban and rural areas, reducing and treating wastewater, minimizing water losses, promoting water reuse and increasing water storage, retention and recharge, taking into consideration the water cycle.

Article 74. We commit ourselves to promoting environmentally sound waste management and to substantially reducing waste generation by reducing, reusing and recycling waste, minimizing landfills and converting waste to energy when waste cannot be recycled or when this choice delivers the best environmental outcome. We further commit ourselves to reducing marine pollution through improved waste and wastewater management in coastal areas.

Article 75. We commit ourselves to encouraging national, subnational and local governments, as appropriate, to develop sustainable, renewable and affordable energy, energy-efficient buildings and construction modes; and to promoting energy conservation and efficiency, which are essential to enable the reduction of greenhouse gas and black carbon emissions, ensure sustainable consumption and production patterns, help create new decent jobs, improve public health and reduce the costs of energy supply.

Article 85. (Also NUP) We acknowledge the principles and strategies contained in the International Guidelines on Decentralization and Access to Basic Services for All, adopted by the Governing Council of the United Nations Human Settlements Programme (UN-Habitat) in 2007 and in 2009.

Article 88. (Also UPD, NUP) We will ensure coherence between goals and measures of sectoral policies, inter alia, rural development, land use, food security and nutrition, management of natural resources, provision of public services, water and sanitation, health, environment, energy, housing and mobility policies, at different levels and scales of political administration, across administrative borders and considering the appropriate functional areas, in order to strengthen integrated approaches to urbanization and implement integrated urban and territorial planning strategies that factor them in.

Article 91. (Also RR, LI) We will support local governments in determining their own administrative and management structures, in line with national legislation and policies, as appropriate, in order to adapt to local needs. We will encourage appropriate regulatory frameworks and support to local governments in partnering with communities, civil society and the private sector to develop and manage basic services and infrastructure, ensuring that the public interest is preserved and concise goals, responsibilities and accountability mechanisms are clearly defined.

Article 99. (Also UPD) We will support the implementation of urban planning strategies, as appropriate, that facilitate a social mix through the provision of affordable housing options with access to quality basic services and public spaces for all, enhancing safety and security, favouring social and intergenerational interaction and the appreciation of diversity. We will take steps to include appropriate training and support for service delivery professionals and communities living in areas affected by urban violence.

Article 113. (Also Y) We will take measures to improve road safety and integrate it into sustainable mobility and transport infrastructure planning and design. Together with awareness-raising initiatives, we will promote the safe-system approach called for in the United Nations Decade of Action for Road Safety, with special attention to the needs of all women and girls, as well as children and youth, older persons and persons with disabilities, and those in vulnerable situations. We will work to adopt, implement and enforce policies and measures to actively protect and promote pedestrian safety and cycling mobility, with a view to broader health outcomes, particularly the prevention of injuries and non-communicable diseases, and we will work to develop and implement comprehensive legislation and policies on motorcycle safety, given the disproportionally high and increasing numbers of motorcycle deaths and injuries globally, particularly in developing countries. We will promote the safe and healthy journey to school for every child as a priority.

Article 114. (Also GE) We will promote access for all to safe, age- and gender-responsive, affordable, accessible and sustainable urban mobility and land and sea transport systems, enabling meaningful participation in social and economic activities in cities and human settlements, by integrating transport and mobility plans into overall urban and territorial plans and promoting a wide range of transport and mobility options, in particular through supporting:

(a) A significant increase in accessible, safe, efficient, affordable and sustainable infrastructure for public transport, as well as non-motorized options such as walking and cycling, prioritizing them over private motorized transportation;

(b) Equitable “transit-oriented development” that minimizes the displacement, in particular, of the poor, and features affordable, mixed-income housing and a mix of jobs and services;

(c) Better and coordinated transport and land-use planning, which would lead to a reduction of travel and transport needs, enhancing connectivity between urban, peri-urban and rural areas, including waterways; and transport and mobility planning, particularly for small island developing States and coastal cities;

(d) Urban freight planning and logistics concepts that enable efficient access to products and services, minimizing their impact on the environment and on the liveability of the city, and maximizing their contribution to sustained, inclusive and sustainable economic growth.

Article 115. (Also CC) We will take measures to develop mechanisms and common frameworks at the national, subnational and local levels to evaluate the wider benefits of urban and metropolitan transport schemes, including impacts on the environment, the economy, social cohesion, quality of life, accessibility, road safety, public health and action on climate change, among others.

Article 116. We will support the development of these mechanisms and frameworks, based on sustainable national urban transport and mobility policies, for sustainable, open and transparent procurement and regulation of transport and mobility services in urban and metropolitan areas, including new technology that enables shared mobility services. We will support the development of clear, transparent and accountable contractual relationships between local governments and transport and mobility service providers, including on data management, which further protect the public interest and individual privacy and define mutual obligations.

Article 117. (Also UPD) We will support better coordination between transport and urban and territorial planning departments, in mutual understanding of planning and policy frameworks, at the national, subnational and local levels, including through sustainable urban and metropolitan transport and mobility plans. We will support subnational and local governments in developing the necessary knowledge and capacity to implement and enforce such plans.

Article 118. (Also FU) We will encourage national, subnational and local governments to develop and expand financing instruments, enabling them to improve their transport and mobility infrastructure and systems, such as mass rapid-transit systems, integrated transport systems, air and rail systems, and safe, sufficient and adequate pedestrian and cycling infrastructure and technology-based innovations in transport and transit systems to reduce congestion and pollution while improving efficiency, connectivity, accessibility, health and quality of life.

Article 119. (Also FU) We will promote adequate investments in protective, accessible and sustainable infrastructure and service provision systems for water, sanitation and hygiene, sewage, solid waste management, urban drainage, reduction of air pollution and storm water management, in order to improve safety in the event of water-related disasters; improve health; ensure universal and equitable access to safe and affordable drinking water for all, as well as access to adequate and equitable sanitation and hygiene for all; and end open defecation, with special attention to the needs and safety of women and girls and those in vulnerable situations. We will seek to ensure that this infrastructure is climate resilient and forms part of integrated urban and territorial development plans, including housing and mobility, among others, and is implemented in a participatory manner, considering innovative, resource-efficient, accessible, context-specific and culturally sensitive sustainable solutions.

Article 120. We will work to equip public water and sanitation utilities with the capacity to implement sustainable water management systems, including sustainable maintenance of urban infrastructure services, through capacity development, with the goal of progressively eliminating inequalities and promoting both universal and equitable access to safe and affordable drinking water for all and adequate and equitable sanitation and hygiene for all.

Article 121. We will ensure universal access to affordable, reliable and modern energy services by promoting energy efficiency and sustainable renewable energy and supporting subnational and local efforts to apply them in public buildings, infrastructure and facilities, as well as in taking advantage of the direct control, where applicable, by subnational and local governments of local infrastructure and codes, to foster uptake in end-use sectors, such as residential, commercial and industrial buildings, industry, transport, waste and sanitation. We also encourage the adoption of building performance codes and standards, renewable portfolio targets, energy-efficiency labelling, retrofitting of existing buildings, and public procurement policies on energy, among other modalities as appropriate, to achieve energy-efficiency targets. We will also prioritize smart-grid, district energy systems and community energy plans to improve synergies between renewable energy and energy efficiency.

Article 122. We will support decentralized decision-making on waste disposal to promote universal access to sustainable waste management systems. We will support the promotion of extended producer-responsibility schemes that include waste generators and producers in the financing of urban waste management systems, that reduce the hazards and socioeconomic impacts of waste streams and increase recycling rates through better product design.

Article 141. (Also FU) We will also consider establishing urban and territorial transport infrastructure and service funds at the national level, based on a variety of funding sources ranging from public grants to contributions from other public entities and the private sector, ensuring coordination among actors and interventions as well as accountability.